When one of the collars broke its plastic buckle, it was replaced INSTANTLY and WITHOUT QUESTION!!!!
It should be noted that this collar is a "licensed" product, MADE IN CHINA, not one of the ones they make in-house.

My order came VERY quickly. Unfortunately, one of the (plastic) buckles broke within a week. I left a message at customer service. When my call wasn't returned, I called again, and the rep was great, and assured me they would send a replacement right away. What more could I ask?

Absolutely loved it!

I’m very pleased with my Yellowstone collar. It looks great and is made good!

Love these collars for the smaller size pups. They are great for every day use. My pup is a dog that has a strong thick neck but her head is smaller than her neck so most standard size collars pull off over her head but these don’t. I have gotten so many compliments about her collars and how light weight they are. I am a huge fan of these and will definitely recommend them to others.