We had a small issue with a dog collar we received. Not only did they respond immediately, the CEO contacted us directly and fixed the issue. He sent a hand written note with our shipment. They went above and beyond, I have honestly never experienced customer service like Buckle-Down gave us. We will continue to recommend their company and will be doing business with them for years to come!

It’s a great product, will order another one for the other standard poodle

we ordered from amazon they kept pushing the date back and didn't deliver.they were no help My wife called and explained what happened you sent us one out free of charge. still haven't gotten the one from Amazon. great customer from you great service and a real person on the phone also. Great product by the way.

This is our second one. The first one lasted 6 years, and is still fine. We wanted a new one. Durable with non-fading colors. The designs are so original.

Now have several matching lead & collar sets all with the same quality & great buckle down metal fastening. Ideal in the narrower width for all our breeds to be smart & safe. Good to buy direct & get what I wanted at a reasonable price so delivery cost balances out to the UK